Spotify has launched a new beta feature called “Talk to Spotify” that puts an interactive, conversational AI chatbot on the Home and Now Playing screens of its mobile app. The tool allows Premium ...

Eri Petherbridge, a psychology student in Boone, N.C., was going to therapy three times a week when her therapist suggested she start using an artificial-intelligence chatbot for support between ...

A new study is putting a spotlight on the systemic left-leaning bias the most prominent AI chatbots have. The Washington Post published a report Wednesday that tested popular AI tools like OpenAI's ...

The takeaway: Despite the apparent growth of an anti-generative AI movement, more Americans are using chatbots than ever before, according to a new survey. But somewhat paradoxically, just 16% of ...

DoorDash announced on Thursday that it’s launching a new AI chatbot that lets users order food and groceries with text prompts and photos in its latest AI push. The chatbot, called “Ask DoorDash,” ...

A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots. Reading time 4 minutes After ...

Facepalm: Thanks to its ability to reset accounts, hackers recently tricked Meta's AI support chatbot into changing the email addresses associated with other users' Instagram accounts. While Meta says ...

Meta’s AI support chatbot proved unusually helpful to hackers looking to steal and resell notable Instagram accounts—the hackers simply asking the bot to change the accounts’ associated email ...

Meta Platforms Inc. is selling consumer subscriptions to its Meta AI chatbot for the first time, a key step toward building a business that would help offset hundreds of billions of dollars in ...

Amazon is axing its Rufus chatbot and making its Alexa assistant the centerpiece of its artificial intelligence shopping strategy. The company introduced Alexa for Shopping, an e-commerce bot that can ...

Can AI help people resist misinformation? Initial research findings suggest that artificial intelligence-driven conversations can strengthen people's resilience to health misinformation, outperforming ...

Compare ChatGPT, Gemini, Copilot, Claude, Perplexity, Grok, DeepSeek, and Meta AI by strengths, use cases, integrations, and limits. There was a time when chatbots were clunky customer service tools ...